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About Us

We contribute our global expertise to maintain a culture of safety, prosperity, and an absence of intolerance in all communities.

Our History

Founded in 1980 in the United States of America, Crisis Prevention Institute (CPI) Inc. has helped train more than 16 million people within service-oriented industries, including education, healthcare, behavioural health, long term care, human services, social care, security, transport, corporate, and retail.

In 2023, CPI opened an office in Dubai to collaborate with organisations to maintain a culture of safety, prosperity, and an absence of intolerance in communities via effective and practical de-escalation and conflict prevention training.

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Our Mission

At CPI, we are dedicated to changing behaviours and reducing conflict for the Care, Welfare, Safety, and Security^SM of everyone. It’s a philosophy that is central to everything we do, and traces back to our beginning. With this in mind, we work with a variety of service-based industries to offer our expertise and provide the best programmes for their environment.

Training for Every Role and Risk Level

Most Popular Training Programmes

Our training helps staff prepare for and reduce conflicts, creating a safer workplace.

Verbal Intervention

This programme focuses on prevention using verbal de-escalation skills.

Trauma-informed training.

Prevention and verbal de-escalation skills.

Safety Intervention Foundation

This training teaches staff de-escalation skills, non-restrictive and restrictive interventions.

Trauma-informed training.

Prevention and verbal de-escalation skills.

Disengagement safety techniques.

Risk assessment framework.

Physical intervention techniques.

Safety Intervention Advanced/Advanced & Emergency

The programme focuses on more complex or extreme risk behaviours.

Trauma-informed training.

Prevention and verbal de-escalation skills.

Additional non-restrictive and restrictive interventions for risk behaviour.

Explicit focus on safety intervention for extreme risk behaviour (including floor holding and other emergency interventions).

Disengagement safety techniques.

Risk assessment framework.

Physical intervention techniques.

Expanded decision-making skills.

Introduces the Brøset Violence Checklist.

Full Training Suites by Sector

Discover our training programmes relevant for your sector.

Education

Training programmes for schools to create safe and positive environments.

View Education Programmes

Health Care

Training programmes for health care professionals to create safe and trauma-informed environments.

View Health Care Programmes

Other Service Industries

Training programmes for service-oriented professionals to manage and de-escalate disruptive situations and reduce conflicts.

Other Service Industries Programmes

Talk to Our Team

We are here to answer your questions and provide more information about our programmes.

Schedule a Consultation