- Home (AU)
- Blog
- Health Care
- Prevention First Online Training Helps Health Care Professionals Feel Safer at Work
Create a safer workplace for healthcare professionals with CPI’s Prevention FirstTM Online Training

Everyone deserves to feel safe at work. Unfortunately, in today’s health care environment, more and more people, those who are called to serve and care for others, do not feel safe at work.
Health care professionals are facing increasing challenges every day. Challenges that require an entirely different skill set to overcome. Skills to recognise, prevent and respond to crises in their workplace. Skills to simply keep themselves and others safe.
According to a study from National Institutes of Health, occupational violence and aggression are estimated to affect 95% of healthcare workers in Australia. Further, an AMN survey shows 86% of nurses rate creating a safer working environment as a top strategy for reducing stress.
While health care professionals are facing aggression, harassment and violence from those they serve, they are also challenged by the time constraints presented by staff reductions and increasing hours and workloads.
These challenges continue to fuel stress, anxiety, depression and burnout, along with the physical harm, fear and hopelessness caused by the increase in health care workplace violence.
That’s why Crisis Prevention Institute developed its new Prevention First™ Online Training.

5 Tips for Changing the Culture in Your Hospital
Download this free eBook for 5 Tips for Changing culture in your hospital
Prevention First™ Online Training
Crisis Prevention Institute’s Prevention First™ Online Training is a new, 30-minute, cost effective, on-demand training created to provide healthcare professionals with the skills required to create a safer workplace. These skills include being able to prevent escalating situations of harassment, aggression and violence safely and proactively. The 30-minute course is designed as a solution to fit the demanding schedules of overwhelmed healthcare workers. It leads participants through a single healthcare scenario, including common behaviours that impact all staff from the front desk to physicians, technicians and nurses.
Prevention First™ can be completed when and where it works best, including on mobile devices for each individual. This limits time off the floor, making flexible, systemwide implementation easier for everyone, including administrators and workplace violence prevention committees struggling to find and implement the right tools. The course also encourages teamwork, as it helps healthcare organisations build a common language that improves collaboration and aligns staff across all departments during a crisis.
Prevention First is a 30-minute course that leads participants through a single health care scenario, including common behaviors that impact all staff—from the front desk to physicians, technicians, and nurses.
Prevention Firsttm includes four interactive lessons:
- Behind the Behavior
- The CPI Crisis Development ModelSM
- Successful Intervention
- Assessment
Prevention First™ helps healthcare organisations to build a common language that improves collaboration and aligns staff across all departments during a crisis.
Of those who have already used Prevention First™, 93% felt its interactive exercises left them feeling confident in applying the skills they have learned to their careers.
Prevention First™ Online Training provides all staff with the foundational skills to prevent incidents of violence and complements CPI’s suite of customised de-escalation training solutions. By engaging with a consultant from CPI, health care administrators can ensure the right staff receives the right level of training for their role and risk level, including adopting de-escalation training through additional CPI training services.
Start planning how to provide staff with the skills to understand how to identify escalating behaviours, establish a common language across departments, and recognise when to call for help. And, like all programmes offered, Prevention FirstTM empowers you to change behaviours and reduce conflict for the Care, Welfare, Safety, and SecuritySM of everyone.
Schedule a Consultation
Learn how CPI’s training programmes can benefit your organisation.
Let's Connect