Select a Programme

Give your staff the skills to identify, respond to, and verbally de-escalate distress behavior in a safe, hands-off way.

• Improve decision making
• Gain the confidence to recognize risk behavior & effectively respond to defensive behaviors
• Understand what’s behind behavior
• Address the needs of the individual

Equip your staff with problem-solving and decision-making skills to recognize the level of risk and apply the most appropriate verbal and/or physical interventions.

• Improve decision making
• Minimize physical interventions
• Gain the confidence to recognize risk behavior & respond to defensive behaviors
• Understand what’s behind behavior
• Address the needs of the individual

Building on techniques learned in NCI™, this training will equip your staff with problem-solving and decision-making skills to recognize the level of risk and to apply the most appropriate verbal and/or physical interventions in high-risk situations.

• Learn skills to manage high-risk, complex behaviors
• Improve decision making
• Minimize physical interventions
• Gain the confidence to recognize risk behavior & respond to defensive behaviors
• Understand what’s behind behavior
• Address the needs of the individual

For all education professionals interested in fostering a positive culture within each classroom. This training provides practical techniques to implement consistent and sustainable principles that creates a calm and respectful environment, where everyone can feel safe, and where all learners and staff can thrive and reach their potential.

For organisations requiring nursing and health care workers to have the tools to be the best care partner for those living at different stages of dementia. The programme blends the Claudia Allen Cognitive Disabilities Model, with Kitwood’s model of person-centred care and CPI’s verbal de-escalation techniques – to help drive measurable positive outcomes.