Prevention First™ Online Training

Prevention First™ Online Training easily complements your current workplace safety initiatives with this 30-minute training programme. It gives all staff the skills to understand how to identify escalating behaviours, establish a common language across departments, and recognise when to call for help.

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Key Features of the Training  

Prevention First™ Online Training is designed to provide all staff, from front desk workers to physicians, with the skills they need to create a safer workplace.

Prevention First™ is a 30-minute, online, on-demand training. The five modules guide staff through the unpredictable nature of workplace conflicts through realistic, high-quality video-based activities.

The Benefits of Prevention First Online Training

Training that Works with Your Staff Schedules
Limit staff time off the floor with the 30-minute, online, on-demand format that can be completed when and where it works best.
Recognising Escalating Behaviours
Learn how behaviour can escalate, what steps you can take to reduce conflict and when it is time to ask for another a staff member to assist with a situation.
Create a Common Crisis Response Language for All Staff
Reduce confusion by providing your staff with a common response language that is consistent and predictable.

How It Works

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We train you

We train your selected staff member to the deliver the programme across your organisation in order to strengthen and develop the existing knowledge and skills of your teams. After training, we support your trainer with classroom materials and ongoing consultation.

You train your staff

We enable you to combine our evidence-based practices with your organisation’s policies and procedures to ensure that training is consistent across your organisation. We then support your trainer to help deliver training effectively, ensuring your return on investment.

Our Programmes

Most Popular Training Programmes

Our training helps staff prepare for and reduce conflicts, creating a safer workplace.

Verbal Intervention

This programme focuses on prevention using verbal de-escalation skills.

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Trauma-informed training.
Prevention and verbal de-escalation skills.

Safety Intervention Foundation

Formerly known as MAPA, this training teaches staff de-escalation skills, non-restrictive and restrictive interventions.

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Trauma-informed training.
Prevention and verbal de-escalation skills.
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.

Safety Intervention Advanced/Advanced & Emergency

Formerly known as MAPA, the programme focuses on more complex or extreme risk behaviours.

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Trauma-informed training.
Prevention and verbal de-escalation skills.
Additional non-restrictive and restrictive interventions for risk behaviour.
Explicit focus on safety intervention for extreme risk behaviour (including floor holding and other emergency interventions).
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.
Expanded decision-making skills.
Introduces the Brøset Violence Checklist.

Full Training Suites by Sector

Discover our training programmes relevant for your sector.

Health Care
Training programmes for health care professionals and support staff to create safe and trauma-informed environments.
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Social Services
Training programmes designed to empower all staff, from carers to social workers, to create safe and trauma-informed environments.
View Social Services Programmes
Education
Training programmes for schools to create safe and positive environments.
View Education Programmes
Other Service Industries
Training programmes for service-oriented professionals to manage and de-escalate disruptive situations and reduce conflicts.
Other Service Industries Programmes

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Learn how Prevention First Training can benefit your organisation.