Sectors We Serve
We train de-escalation and behaviour management strategies to decrease conflict in the workplace with training solutions for every role and risk level, in any organisation.
![Male nurse helping a patient at a desk with a file folder](/globalassets/au-nz/sectors/featured-image-health-care.jpg?format=webp&ranchor=5)
Health Care
We provide training to health care staff from hospitals and clinics to mental health and aged care facilities with a focus on patient-centred care. At CPI, we are dedicated to empowering all staff to create safe and trauma-informed environments.
![A teacher with a special needs student working on drawings](/globalassets/au-nz/sectors/featured-image-social-care.jpg?format=webp&ranchor=5)
Social Services
Our training programmes are designed to empower all staff, from carers to social workers to create safe and trauma-informed environments. We train organisations and their staff to ensure care and support for all.
![Teacher sitting at a table with two students working in workbooks](/globalassets/au-nz/sectors/featured-image-education.jpg?format=webp&ranchor=5)
Education
We empower all staff to create safe and respectful school CPI provides behaviour training for all staff working in Education in various settings, ranging from mainstream to special needs education.
![woman paying at the till of a supermarket](/globalassets/au-nz/sectors/other-service-industries/au-hero-other-sevices-industries.jpg?format=webp&ranchor=5)
Other Service Industries
We train service-oriented professionals with the skills to manage and de-escalate disruptive situations and reduce conflicts. From insurance to retail and transport to security sectors, we adapt our training to your company’s needs.
Customer Success Stories
Success Stories: Positive Outcome, Safer Staff
![Teachers outside of the Ravenswood School Sign](/contentassets/e9352f448a904747859f9272fc97075a/hero-ravenswood-school.jpg?format=webp)
Ravenswood School: How MAPA & Pivotal MAPA Helped Us to Change
![Auckland District Health Board members in training](/globalassets/au-nz/resources/customer-success-stories/auckland_1080x630.jpg?format=webp)
Auckland District Health Board
![Students sitting in a classroom facing a chalkboard](/globalassets/au-nz/resources/customer-success-stories/school-classroom.jpg?format=webp)