A medical professional in a hijab talking with an elderly patient.

CPI Training for Health Care Facilities

Empower all staff to create safe and trauma-informed environments.

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Training Programmes Designed to Manage Risk Behaviours 

CPI training programmes provide strategies and techniques for all health care professionals, from frontline and nursing teams through to reception and support staff.

These strategies and techniques focus on the Care, Welfare, Safety, and SecuritySM of both staff and those in their care with evidence-based de-escalation, conflict reduction and crisis prevention approaches.

Three medical professionals having a conversation as they walk down a hallway.

Our Training Objectives

  • Prevent escalating behaviours 
  • Intervene and de-escalate risk behaviours 
  • Reduce or eliminate use of restraint 
Three medical professionals walking and talking.

Who Do We Train

We provide training for health care professionals across different roles and settings, encompassing front-line and nursing team, reception staff and support personnel. CPI training extends to diverse environments, including mental health services and acute hospital settings. 

SOME OF OUR VALUED CLIENTS

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Training for Every Role and Risk Level

Most Popular Training Programmes

Our training helps staff prepare for and reduce conflicts, creating a safer workplace.

Verbal Intervention

This programme focuses on prevention using verbal de-escalation skills.

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Trauma-informed training.
Prevention and verbal de-escalation skills.

Safety Intervention Foundation

This training teaches staff de-escalation skills, non-restrictive and restrictive interventions.

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Trauma-informed training.
Prevention and verbal de-escalation skills.
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.

Safety Intervention Advanced/Advanced & Emergency

The programme focuses on more complex or extreme risk behaviours.

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Trauma-informed training.
Prevention and verbal de-escalation skills.
Additional non-restrictive and restrictive interventions for risk behaviour.
Explicit focus on safety intervention for extreme risk behaviour (including floor holding and other emergency interventions).
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.
Expanded decision-making skills.
Introduces the Brøset Violence Checklist.

Specialised Health Care Training Programmes

Additional programmes with specialised content for health care professionals.

Prevention First Online Training
Designed for lower risk conflict resolution situations, it expands awareness of workplace conflicts and the behaviours that cause it.
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Clinical Holding Training
This training provides the skills to deliver essential care safely and effectively for a person who lacks capacity and within their best interests.
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Renewal Training Programmes

We provide multiple renewal certification programmes for Certified Instructors, with virtual and blended delivery options.

Contact Us to Renew

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Learn how CPI’s health care training programmes can benefit your organisation.