De‑escalation and Behaviour Management Training for your Organisation

Behaviour training that empowers organisations and staff alike to create safe and respectful environments.

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Training Solutions Designed for Your Sector

Sectors We Serve

Our industry-leading programs provide the skills to recognise, prevent and respond to conflict in the workplace.

  • Education

    Behaviour training developed with educators, children and young people in mind to create safe and positive school environments in various settings including public, private and international schools across mainstream and special needs education.

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About Us

Founded in 1980, Crisis Prevention Institute recently opened an office in Dubai to collaborate with organisations to maintain a culture of safety, prosperity and an absence of intolerance in communities via effective and practical de-escalation and prevention training. We are now delivering across the UAE and the Middle East region.

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SOME OF OUR VALUED CLIENTS

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Our Training Approach

We offer a training framework — train-the-trainer — that turns employees into in-house behaviour or crisis prevention leads. These leads are your CPI Certified Instructors who then teach other members of your organisation.

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Behaviour Influences Behaviour

The idea that behaviour influences behaviour means that our thoughts shape our behaviour choices which in turn affects other people’s thoughts and therefore their choices and so on. When one person’s actions shape and influence someone else's actions, it creates a loop where behaviours strengthen and impact each other. The concept is at the heart of all our training programmes. We call it the “Integrated Experience".

Training for Every Role and Risk Level

Most Popular Training Programmes

Our training helps staff prepare for and reduce conflicts, creating a safer workplace.

Verbal Intervention

This programme focuses on prevention using verbal de-escalation skills.

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Trauma-informed training.
Prevention and verbal de-escalation skills.

Safety Intervention Foundation

This training teaches staff de-escalation skills, non-restrictive and restrictive interventions.

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Trauma-informed training.
Prevention and verbal de-escalation skills.
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.

Safety Intervention Advanced/Advanced & Emergency

The programme focuses on more complex or extreme risk behaviours.

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Trauma-informed training.
Prevention and verbal de-escalation skills.
Additional non-restrictive and restrictive interventions for risk behaviour.
Explicit focus on safety intervention for extreme risk behaviour (including floor holding and other emergency interventions).
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.
Expanded decision-making skills.
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Full Training Suites by Sector

Discover our training programmes relevant for your sector.

Education
Training programmes for schools to create safe and positive environments.
View Education Programmes
Health Care
Training programmes for health care professionals to create safe and trauma-informed environments.
View Health Care Programmes
Other Service Industries
Training programmes for service-oriented professionals to manage and de-escalate disruptive situations and reduce conflicts.
Other Service Industries Programmes