De-escalation training solutions. Customized to your organizational needs.
Join more than 42,000 Certified Instructors and 17 million trained professionals creating safer workplaces worldwide.
CPI Training Achieves Measurable Results
Our evidence-based training includes person-centred and trauma-informed approaches to help you make an effective impact across your organization.
89%
of schools improved staff skills and confidence.
74%
of health care facilities reduced challenging behaviour.
58%
reduced workers’ compensation claims by more than one-third.
Our Training Approach
Our train-the-trainer framework increases fidelity and adoption and ensures the most relevant training is delivered based on roles and risk levels.
CPI Training Solutions Designed for Your Industry
Industries We Serve
Our industry-leading programs provide the skills to recognize, prevent, and respond to crises in the workplace.
CPI Training for Schools
CPI is the leading provider of trauma-informed de-escalation training for educators and support staff. Implementing our evidence-based training school-wide yields positive, long-term results, including decreased challenging behaviour, higher academic success, and increased staff retention.
Join Us in Nashville for the 2025 Certified Instructors’ Conference
Connect and collaborate with likeminded professionals, be inspired by industry leaders and feel empowered to enhance your skills—all in the heart of Music City.
Learn MoreCustomize Your Training by Staff Roles and Risk Levels
We provide scalable, customizable training solutions to ensure that all staff receive the right de-escalation skills and techniques based on their role and risk level.
Customer Success Stories
Customers’ Success with CPI Training
Braun Educational Center – Illinois, US
Duke University Health System – North Carolina, US
Southwest Idaho Treatment Center
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