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CPI's Top 10 De-escalation Tips

Based on strategies taught in CPI Training, these tips will help you respond to difficult behaviour in the safest, most effective way possible.
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Sector Highlights

General
How to Set Limits
Based on techniques taught in CPI training, this guide will help you handle difficult situations, while meeting your goals and those of the person you’re setting limits with.
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General
Seven Principles of Effective Verbal Intervention
Dealing with individuals who are noncompliant in one way or another can be an everyday occurrence for staff members who work in the human services field. Your effective response to this kind of behavior is often the key to avoiding a physical confrontation with an individual in distress.
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General
Crisis Response Planning Checklist
Based on strategies taught in CPI training, this checklist will help you stay in control in order to mitigate a crisis.
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