Industries We Serve

CPI is the leading provider of trauma-informed de-escalation training for educators and support staff. Implementing our evidence-based training school-wide yields positive, long-term results, including decreased challenging behaviour, higher academic success, and increased staff retention.

CPI is the provider-of-choice for de-escalation training solutions for health care organizations. We build customized, hands-on de-escalation programs and design recommended training plans specific to a health system’s unique needs and risks.

CPI is the leading provider of de-escalation training for human services organizations that support child welfare, intellectual development disabilities, juvenile services, mental health, psychiatric hospitals, social services and more.

CPI provides customizable de-escalation training solutions for all levels of security professionals. Implementing our training provides the skills and confidence to recognize disruptive or dangerous behaviour and prevent incidents of violence using safe, nonrestrictive or restrictive interventions.

CPI provides trauma-informed de-escalation training solutions for all levels of behavioural health professionals. Our person-centred training gives staff the skills and confidence to recognize and respond to even the most complex client behaviour.

CPI is the provider-of-choice for person-centred dementia care. Implementing our training gives caregivers the tools they need to optimize the quality of life for those living at all stages of dementia, achieving reduced pharmacological interventions and ensuring consistent care delivery.

Equip your entire team with essential de-escalation skills to handle contentious or hostile customer interactions and create a culture of safety and well-being.

Crisis Prevention Institute (CPI) is the world’s leading provider of evidence-based de-escalation training. CPI programs equip staff with crisis intervention and de-escalation skills that reduce challenging behaviour and help prevent future incidents. Over 17 million individuals are trained in CPI's de-escalation techniques and are making measurable impacts on the safety of their workplaces.