Prevention First^™ Online Training Helps Health Care Professionals Feel Safer at Work

Everyone deserves to feel safe at work. Unfortunately, in today’s health care environment, more and more people—those who are called to serve and care for others—do not feel safe at work. Health care professionals are facing increasing challenges every day. Challenges that require an entirely different skill set to overcome. Skills to recognize, prevent, and respond to crises in their workplace. Skills to simply keep themselves—and others—safe.

While health care professionals are facing aggression, harassment, and violence from those they serve, they are also challenged by the time constraints presented by staff reductions and increasing hours and workloads. These challenges continue to fuel stress, anxiety, depression, and burnout, along with the physical harm, fear, and hopelessness caused by the increase in health care workplace violence. Studies have shown that health care professionals who experience harassment have significantly increased odds of anxiety, depression, and burnout.

The time required to address these challenges is at such a premium, just implementing training is difficult. Yet, training is essential to helping health care workers develop the skills and tools they require to recognize, prevent, and respond to the crises they are facing in the workplace.

That’s why Crisis Prevention Institute developed its new Prevention First^™ Online Training.

Prevention First^™ Online Training

Crisis Prevention Institute’s Prevention First^™ Online Training is a new, 30-minute, cost-effective, on-demand training created to provide health care professionals with the skills required to create a safer workplace. These skills include being able to safely and proactively prevent escalating situations of harassment, aggression, and violence. It’s designed as a solution to fit the demanding schedules overwhelming health care workers.

“Prevention First is a crucial first step in creating a culture of safety for staff in all departments, roles and even risk levels. We designed Prevention First based on specific input from health care workers who need access to foundational skills to feel safer at work, including how to manage situations when help is needed, and required a solution that would fit their busy schedules.”

– Karen Bradley, Vice President of Product Management

Prevention First can be completed when and where it works best—including on mobile devices—for each individual. This limits time off the floor, making flexible, system-wide implementation easier for everyone, including administrators and workplace violence prevention committees struggling to find and implement the right tools.

Prevention First is a 30-minute course that leads participants through a single health care scenario, including common behaviours that impact all staff—from the front desk to physicians, technicians, and nurses.

Prevention First includes four interactive lessons:

1. Behind the Behaviour
2. The CPI Crisis Development Model^SM
3. Successful Intervention
4. Assessment

Prevention First helps health care organizations build a common language that improves collaboration and aligns staff across all departments during a crisis.

Of those who have already used Prevention First, 93% felt its interactive exercises left them feeling confident in applying the skills they have learned to their careers.

Prevention First Online Training provides all staff with the foundational skills to prevent incidents of violence and complements CPI’s suite of customized de-escalation training solutions. By engaging with a consultant from CPI, health care administrators can ensure the right staff receives the right level of training for their role and risk level, including adopting de-escalation training through additional CPI training services.

Get a first-hand look at CPI’s Prevention First Online Training. Start planning how to provide staff with the skills to understand how to identify escalating behaviours, establish a common language across departments, and recognize when to call for help. And, like all programs offered, Prevention First empowers you to change behaviours and reduce conflict for the Care, Welfare, Safety, and Security^SM of everyone.