CPI Training for Human Services

CPI is the leading provider of de-escalation training for human services organizations that support child welfare, intellectual development disabilities, juvenile services, mental health, psychiatric hospitals, social services and more. We teach professionals the skills to identify, prevent, and de-escalate the complex situations they encounter in the workplace.

Human Services Training Solutions that Make a Measurable Impact

CPI training has a sustainable impact on the organizations we support, leading to improved staff safety and productivity, reduced spending on workers’ compensation claims, and fewer restraints.

 
85% reduction in emergency
safety interventions
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80% reduction in
staff injuries
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65% decrease in workers’
compensation claims
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6,000+ Valued Customers in Human Services

CPI partners with many human services organizations across the U.S., including non-profit, private, and government organizations.

“The number of work injuries we have experienced has decreased dramatically. As a result, we’ve increased staff productivity in that we don’t have that time loss. You can't put a number on staff feeling safer, or staff feeling like they want to be here.”
Jamie Newton, Administrative DirectorSouthwest Idaho Treatment CenterView Success Story

Bring De-escalation Training to Your Facility

Connect with us today to learn more about how CPI training can benefit your human services organization.

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CPI Courses

De-escalation Skills Tailored to Roles and Risk Levels

To foster a system-wide culture of safety, all staff should receive de-escalation training. Whether your organization follows a hands-off policy or requires physical interventions, our customizable training ensures that staff learn the skills necessary for their specific roles and the risks they may encounter.

Verbal Intervention Training
Ideal for departments with a hands-off policy, instill confidence and skills to verbally de-escalate disruptive behaviours.
Explore Program
Nonviolent Crisis Intervention Training
Provides the skills to safely respond to everyday crises, including safe disengagements and restrictive interventions.
Explore Program
NCI With Advanced Physical Skills
For facilities supporting individuals who display dangerous or complex behaviour, the program teaches safe and advanced disengagement skills.
Explore Program

Add Specialty Topics

Enhance Your Skills for the Behaviours You Encounter

Add one of our specialty topics to our foundational Verbal Intervention, Nonviolent Crisis Intervention®, or NCI With Advanced Physical Skills Training programs to customize techniques by staff roles and the individuals you serve.

Trauma
Understand trauma’s impact on both adult and youth behaviour and apply trauma-responsive practices.
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Mental Health
Understand common mental health disorders and gain techniques to combat stigmas using a person-centred approach.
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Autism Spectrum Disorder
Safely apply proactive intervention strategies when working alongside individuals with autism in your care.
Learn More
CPI Training Solutions for Human Services resource cover.

Human Services Training Solutions

Learn more about CPI training for human services facilities, including an overview of our program suite, customer success stories, and approach to training.

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Learn how CPI’s human services training programs can benefit your organization.