Select a Programme

Give your staff the skills to identify, respond to, and verbally de-escalate distress behavior in a safe, hands-off way.

• Improve decision making
• Gain the confidence to recognize risk behavior & effectively respond to defensive behaviors
• Understand what’s behind behavior
• Address the needs of the individual

Equip your staff with problem-solving and decision-making skills to recognize the level of risk and apply the most appropriate verbal and/or physical interventions.

• Improve decision making
• Minimize physical interventions
• Gain the confidence to recognize risk behavior & respond to defensive behaviors
• Understand what’s behind behavior
• Address the needs of the individual

Designed for organizations that require safety intervention techniques without using supine or prone holds, this training builds on the principles of our Nonviolent Crisis Intervention^® program.

• In-depth training on four safety interventions, including “Team Control,” to keep a person upright or from going to the floor.
• Coaching and hands-on practice, ensuring that Certified Instructors can safely and confidently use safety interventions.
• Real-life scenario practice, showing Certified Instructors how to apply safety intervention skills outside of the classroom model.

Building on techniques learned in NCI™, this training will equip your staff with problem-solving and decision-making skills to recognize the level of risk and to apply the most appropriate verbal and/or physical interventions in high-risk situations.

• Learn skills to manage high-risk, complex behaviors
• Improve decision making
• Minimize physical interventions
• Gain the confidence to recognize risk behavior & respond to defensive behaviors
• Understand what’s behind behavior
• Address the needs of the individual

For organisations requiring nursing and health care workers to have the tools to be the best care partner for those living at different stages of dementia. The programme blends the Claudia Allen Cognitive Disabilities Model, with Kitwood’s model of person-centred care and CPI’s verbal de-escalation techniques – to help drive measurable positive outcomes.