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CPI Training for Health Care Facilities

Empower all staff to create safe and trauma-informed environments.

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Training Designed to Manage Risk Behaviours

De-escalation Techniques

Equip healthcare professionals with evidence-based methods for de-escalation, conflict resolution and crisis prevention approaches, with a focus on Care, Welfare, Safety and Security.

Training Objectives

Learn how to prevent escalating behaviours, intervene and de-escalate risk behaviours and reduce or eliminate the use of restraint.

Who Do We Train

CPI Training is suitable for NHS and any other health care environment across different roles and settings, from front-line and nursing teams to reception staff and support personnel, in a variety of environments, including mental health departments and acute hospital settings.

CPI Health and Social Care Behaviour Training Brochure

Download our free brochure and learn how to empower all staff to create safe, person-centred, trauma informed enviroments.

SOME OF OUR VALUED CLIENTS

Why we changed MAPA?

Training for Every Role and Risk Level

Most Popular Training Programmes

Our training helps staff prepare for and reduce conflicts, creating a safer workplace.

Verbal Intervention

This programme focuses on prevention using verbal de-escalation skills.

Trauma-informed training.

Prevention and verbal de-escalation skills.

Safety Intervention Foundation

Formerly known as MAPA, this training teaches staff de-escalation skills, non-restrictive and restrictive interventions.

Trauma-informed training.

Prevention and verbal de-escalation skills.

Disengagement safety techniques.

Risk assessment framework.

Physical intervention techniques.

Training Certified by Bild-ACT under the Restraint Reduction Network Training Standards.

Safety Intervention Advanced/Advanced & Emergency

Formerly known as MAPA, the programme focuses on more complex or extreme risk behaviours.

Trauma-informed training.

Prevention and verbal de-escalation skills.

Additional non-restrictive and restrictive interventions for risk behaviour.

Explicit focus on safety intervention for extreme risk behaviour (including floor holding and other emergency interventions).

Disengagement safety techniques.

Risk assessment framework.

Physical intervention techniques.

Expanded decision-making skills.

Introduces the Brøset Violence Checklist.

Training Certified by Bild-ACT under the Restraint Reduction Network Training Standards.

Specialised Health Care Training Programmes

Additional training programmes designed specifically for health care professionals.

Prevention First Online Training

Designed for lower risk conflict resolution situations, it expands awareness of workplace conflicts and the behaviours that cause it.

Clinical Holding

This training provides the skills to deliver essential care safely and effectively for a person who lacks capacity and is in their best interests.

Dementia Capable Care

The programme provides nursing and health care workers with the tools to care for those living at different stages of dementia.

Renewal Training Programmes

We provide multiple renewal certification programmes for Certified Instructors, with virtual and blended delivery options.

Our Top Resources

A stethoscope and surgical mask laying flat.

Free Resource: Seven Verbal Strategies for Healthcare Professionals

Our exclusive download for health care professionals shares verbal intervention strategies for effective de-escalation, including how to remain calm and provide a safer space for everyone involved.

Counsellor talking with a patient who is agitated

What's Behind the Aggression?

We discuss how the influence of precipitating factors can lead to aggressive behaviour.

Free Resource: Create a Safe and Respectful Hospital

Download this free eBook instantly for strategies on making your hospital safer.

Schedule a Consultation

Learn how CPI’s health care training programmes can benefit your organisation.